Service we Offer

Co-Managed IT Services for Growing Startups

Co-managed IT support for companies with in-house IT. Network Right handles projects and overflow; your team owns day-to-day ops. 50K+ tickets resolved.

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Your IT person is good. They know your business cold. But they're drowning. Overflow work, migrations, projects. They're firefighting instead of thinking. You need them on strategy and security.

Network Right backs them up. You keep full control. We handle the big projects and overflow. Your person gets breathing room to think.

What co-managed IT is: You own daily support, user setups, maintenance. We own projects, migrations, overflow, specialized work. Partners, not replacements. We document everything and hand back.

Why co-managed IT instead of full MSP?

Full MSPs take over. They own your infrastructure. They make decisions. You lose control.

Co-managed is different. Your IT person stays in charge. They get extra hands. Here's the difference:

Your IT person keeps running things. They know your systems. Your workflows. Your constraints. That knowledge compounds. Losing it is costly.

You decide what we handle. You own scope. You pick projects. Need to scale? Scope adjusts with you.

No lock-in. Full MSPs lock you in tight. Switching means replacing everything. Co-managed work is modular. We finish projects and hand them back. Walk away clean.

You pay for work, not idle time. Full MSPs bill flat fees. You pay whether you use them or not. We bill actual work: migrations, projects, overflow. Your costs track your needs.

Zero vendor risk. Walk away any time.

The overwhelmed IT person problem

One or two IT people at a 50-person company? They're drowning. All-nighters before launches. Strategic work piles up. Burnout is real.

Hiring takes months and costs six figures. Freelancers flake. Full MSPs swallow your whole operation.

Co-managed fills the gap. We handle the overflow. When migration work buries you, we lead. When a critical project lands, we split the load. Your person gets time for strategy, security, and growth.

This is built for you: a good IT person at a scaling startup. Not zero IT. Not a 500-person company. For founders who want help and keep control.

What we handle in co-managed mode

Major infrastructure projects. Cloud migrations, office moves, network redesigns, fleet upgrades. Your team can't lead these and run day-to-day. We take the lead. You approve decisions.

Overflow during crunch. Quarterly audits, bulk user setup, critical patches, incident response. When work piles up, we absorb it.

Specialized work. Microsoft 365 migrations, security assessments, access design, Okta deployments. Your person keeps things running. We bring deep expertise outside their wheelhouse.

Technology evaluations. New tools on your radar? We vet platforms, build test environments, validate against your needs.

Incident response. Security breach? Major outage? We jump in with your team. You're not alone.

We keep you looped in. No unilateral moves. We document. We train. We hand back.

Co-managed IT vs. other models

How to pick:

Full-time hire: Your IT role needs 100% focus. You're ready for a six-figure salary and benefits. Long ramp. Commitment is permanent.

Full MSP: You have zero internal IT. You want to outsource everything. You accept losing control. Vendor lock-in is steep.

Co-managed IT: You have a good IT person. You need backup. You want to keep control. Work is project-based, not permanent.

AspectCo-Managed ITFull MSPFull-Time HireControlYou own decisionsMSP owns decisionsYou own everythingDay-to-day supportYour teamMSP teamYour personProjects & overflowSharedMSP handlesYours to manageCostHourly + projectsFixed monthlySalary + benefitsFlexibilityMonthly adjustmentsFixed contractsPermanent commitmentVendor lock-inLow, modularHigh, hard to leaveNoneRamp timeWeeksWeeksMonths

Co-managed wins when you've invested in IT, you have a good person, and you just need extra hands.

How Network Right does co-managed IT

50,000+ tickets resolved. We've worked with Pinterest, Palantir, Discord, Okta, and hundreds of startups. We know what works at your stage. We follow ITIL framework principles and industry best practices.

Everything documented. Every project gets written down. Your team sees what we changed, why, and how to run it. No black boxes. No tribal knowledge.

Your IT person leads. We augment. We don't replace. Weekly syncs keep alignment. Your person approves big moves.

Flexible scope. Three months of overflow during migration? Done. Then scale back to as-needed. Scope tracks reality.

Bay Area and NYC. US-based. Teams in both regions. Onsite work is local.

Who co-managed IT is for

You have an IT person. Good. You trust them. They're stretched thin. Big projects are out of reach. Some skills are missing. Overflow work is burning them out. You need backup. Without losing control. Without blowing the budget.

Co-managed IT solves that. Not for zero IT teams, that's fractional IT services. Not for 500-person companies. For the 50-person startup with a solid IT person who needs a partner.

Common co-managed IT projects

Microsoft 365 migration. Most start here. We handle heavy lifting: mailbox migration, calendar setup, licensing. Your person owns user communication and change management.

Cloud migration. AWS or Azure. Your team keeps baseline infrastructure running. We build, test, and manage cutover. Our cloud migration planning and execution process covers assessment through post-move optimization.

Device fleet upgrades. New computers or MDM rollout. We design process and automation. Your team handles per-device issues.

Security hardening. Access reviews, vulnerability scans, MFA. We find gaps. Your team implements fixes with our guidance.

Okta or identity. We've done dozens. We bring the playbook. Your person stays hands-on.

Fractional IT as a starting point

No internal IT yet? Fractional IT is the entry point. One senior technologist, 10-20 hours per week, as your IT lead. You get strategy, decisions, and hands-on work. No six-figure salary.

If you need executive-level technology leadership without the full-time commitment, a fractional CIO for strategic IT planning can own vendor decisions, roadmapping, and compliance while your team builds.

Scale later: hire full-time and move to co-managed. Or stay fractional. Your choice.

IT services for startups

Network Right builds IT for startups at every stage. Fractional CIO, co-managed support, migrations. We scale with you.

Solid IT early compounds. Unlocks hiring, security, reliability. We make that investment count.

FAQ: Co-managed IT

How is co-managed IT different from outsourced IT?Outsourced IT (full MSP) means the vendor owns your infrastructure and makes decisions. Co-managed means you own decisions and day-to-day work. We handle projects and overflow. You stay in control.

What if our internal IT person leaves?Co-managed assumes you have someone on staff. If they leave, you might move to fractional IT or full MSP. We can bridge that gap.

How much does co-managed IT cost?Depends on scope. Overflow for a single project: $15K-30K. Ongoing capacity, 10 hours weekly: $8K-12K per month. We scope and budget based on your needs, not flat fees.

Can you handle security incident, often the moment teams pull in cybersecurity support for startupss?Yes. Breach or critical security event? We jump in. Your team leads. We provide expertise and execution. We've handled dozens of incidents, including physical risks that overlap with office relocation IT cutovers.

Will Network Right replace my IT person?No. Co-managed only works if your person leads. We augment, not replace. Done right, they have time to think strategically.

How does onboarding work?Two weeks of discovery. You walk us through your environment, challenges, pain points. We identify the first project or overflow area. We ramp in 4-6 weeks.

Stop opening tickets. Start solving problems.

Most IT firms wait for things to break. We learn your roadmap before they do. Every co-managed IT engagement at Network Right starts with one dedicated expert who knows your stack, your people, and where you're headed.

Here's what that looks like in practice. Your team Slacks a real human. They answer in minutes. They already know your setup, so the fix is fast. Then they flag what's coming next, before it becomes a fire.

Startups lean on us as overflow capacity behind a solo IT lead. Later-stage teams lean on us for project-based execution like M365 migrations and SOC 2 prep. The same dedicated expert stays with you the whole way, from your first 10 employees to your first 500.

That's how IT starts feeling in-house. Because in every way that matters, it is.

Proof in the numbers:

  • 4.95/5 NPS from real clients
  • 100K+ tickets handled by humans, not bots
  • 99% SLA adherence
  • 5+ year average client retention
  • Trusted by Alchemy, Discord, Okta, Pinterest, and Palantir

Ready to stop managing your IT vendor and start building your company? Book a 20-minute call. We'll walk through your stack, your pain points, and exactly how co-managed IT fits. No jargon, no pressure. Just a real conversation with a real engineer.

Network Right by the numbers

Loved by change makers, groundbreakers, and toolmakers.

We take the stress out of IT so you can focus on what matters most. Trusted by the world's fastest-growing companies, we keep your systems secure and your teams productive.
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4.95/5
Net Promoter Score
100K+
Tickets Handled (by Humans)
3+Years
Average Customer Retention
99%
SLA Adherence