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Our Role

Network Right is a modern IT MSP or managed service provider for modern business. An MSP’s role is to manage their client’s IT infrastructure & systems. This can be anything from implementing a corporate network (wi-fi, switches, cabling) to supporting employees via the help desk. Network Right’s job is to cater to businesses of all sizes be it up & coming startups or established businesses with a focus on flexibility. Whether your company has an established IT team that needs additional support or no IT team in place, the aim is to help implement & scale companies’ IT needs when & where they need them. The ability to use Network Right’s services on an ad-hoc/project basis or subscription model matches your needs. IT should be easily accessible & available when your team needs it, that’s where Network Right comes in.

We believe IT should be a tool that allows you & your teams to do their best work. Not over the top or complicated. Our job is to offer the best solution for your needs while being as transparent as possible. Offering businesses of all sizes the option to have the IT infrastructure they deserve without the need for a full IT team or rather support the existing team they have. We do our best work so you can do yours.

Our Services

While IT in itself is a wide-ranging field Network Right focuses on offering straightforward & flexible solutions for your companies needs. Our services include but are not limited to the following:

IT Helpdesk

Implementing help desk solutions such as ticketing systems to get your team’s requests in order. We can staff onsite or remote technicians to help support your team’s needs, and as they scale, so does your IT support. With a focus on flexibility of staffing, you get the support you need, when you need it.

Network Support

Networking is at the core of many businesses, it’s what allows your team to do their best work. We offer a wide range of network support from full-scale implementation to ongoing management & support. We survey, plan, and implement systems that fit your space, budget, and needs. Slow wi-fi? New office space? Cabling needs? We offer it all. Networking should just work so let us do the work for you.

Cloud Management

Be it O365, G-Suite, or a variety of other cloud apps we have you supported. We can implement & manage such systems for company-wide email, user directories, and apps. Offering administration to ensure you have the setup that best supports your infrastructure & help manage your onboard/offboarding workflow.

A/V Setups

Audio & Video is becoming more & more essential for businesses at scale. Whether it’s for meetings with external parties or a way to collaborate between teams & remote offices. Network Right specializes in setups from partners such as Zoom, Google Meet, and more. Setting up hardware for conference rooms such as TV mounting, speakers & mics, and cable management to ensure your meetings are seamless & efficient. Have an all-hands area you want to build out or series of conference rooms in your office that need AV systems? Leave it to us!

And much more! For a full look at our services offered check out networkright.com/solutions

Why use an MSP?

Why go with Network Right or for that matter any MSP? There’s no shortage of services out there but where we specialize is an all-in-one IT solution. Networking, A/V, Helpdesk, we offer a series of services all under one roof, so no need to interact with multiple vendors. At the end of the day, the biggest benefit MSPs offer is flexibility. While a full 40 hour a week IT member may not be required for your current companies needs we can staff when & where you need us, offering a budget-friendly solution for your company. IT shouldn’t be just be pawned off on other departments. The role of an MSP is to be available on a schedule/frequency that fits your organization’s needs so you are getting expert help at the rate you need it. Our goal is to help scale your IT department for whatever the future may bring whether it’s a transition to a full-time hire or scaling the company across multiple offices. Furthermore, we also collaborate with existing IT teams. An MSP can offer teams that need more or temporary onsite or remote support, expertise in certain areas of IT such as A/V setups or Networking, & handle projects when 3rd parties are required. Again, the overall focus being flexibility no matter your company size, IT needs, or team, & what have you.

At the end of the day Network Right is here to help your business find, build, and support the IT infrastructure it deserves. Allowing your employees to work efficiently & flexibility to scale with the needs of your business. Feel free to reach out to us today with any questions at hello@networkright.com!

What is Network Right & what is an MSP?

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Why is disposing of old hardware important?

To you

Simply deleting files is not enough to fully protect against data breaches – specialized techniques are required to permanently wipe hard drives and memory chips. Handing off your  e-waste to us will give you a peace of mind. Your personal and confidential data will be securely erased and a certificate will be provided upon request.

To the environment

Improperly disposing of e-waste can allow valuable and scarce materials like precious metals, as well as toxic substances like lead and mercury to leach into the environment, contaminating soil and water supplies.

Network Right's E-Waste Program

The process

Our process is very simple.

Step 1: Submit an inquiry and let us know what you would like to e-waste.

Step 2: Sign proposal. (Pick-up fee, large item fee, *certificate of destruction COD, etc.)

Step 3: Schedule a time for us to pick-up the items at your convenience.

Step 4: Sit back and let us take care of the rest.

*Certificate of destruction: a document serves as proof that all your sensitive and confidential data stored on physical hard drives, has been effectively and securely destroyed. You may want this in the event of an internal audit requiring proof of destruction. If your company handles confidential and/or sensitive information, you may be obligated by law or company policy. i.e: personal identifiable information (PII), information protected by privacy laws, corporate trade secrets, financial details, etc.

We DO NOT take the following:

  • Refrigerators (mini-fridge okay)
  • Large televisions (70″+)
  • Large servers & racks (42u +)
Fill out the form below and select "Professional Services" as the service you are inquiring about.
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E-Waste Program

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Introduction

Founded in 2018 by a trio of passionate technology enthusiasts and former colleagues, Network Right has established itself as a leading IT company dedicated to providing cutting-edge IT solutions to organizations. With a firm belief in the power of technology and the value of human connections, we have worked to become a one-stop shop for all your technology needs.

At Network Right, our primary goal is to simplify the way companies collaborate with us and foster mutual growth. As our clients thrive and grow, so do we. With this in mind, we are excited to announce our rebranding initiative, which aims to communicate our transformation, partnerships, and offerings to the market.

We are thrilled to reveal our revitalized visual identity, meticulously crafted to capture the essence of our brand.

Purpose

The rebranding extends beyond graphical aesthetics. We aimed to embody our company’s mission, vision, and values, which serve as the company’s foundation. We asked ourselves important questions: How can we elevate our logo to reflect our identity clearly? How can we convey a solution-oriented approach? How can we align our brand messaging with our visual representation?

With these questions in mind, we sought out a partner who would help us find the answers and give our brand the voice it needed. We found a perfect match in the creative team over at BrandZap. Like many of the companies we cater to, the need for efficiency and agility was at the forefront of our branding journey. Thanks to our collaboration with BrandZap, we were able to revitalize our graphic identity from the ground up, achieving this transformation in just a few weeks.

Throughout the rebranding journey and exercises, we considered several directions: bold and action-oriented, calm and reliable, or relaxed and emotive. We ultimately chose to emphasize calmness and reliability. At Network Right, we pride ourselves on being a resource for one another, and one of our core values “People first, IT as a conduit” reflects this commitment.

When something goes wrong with your computer or application, it is instinctual to reach out to IT. This is when Network Right steps in to help understand and address the problems at hand. Our approach to IT is to instill a sense of calmness and be that breath of fresh air for clients seeking solutions. Our new visual identity elicits this tranquil feeling and in parallel, our communication style remains dependable, empathetic, and reassuring. We position ourselves as a source of stability amidst challenges, aiming to instill confidence in our clients and make them feel understood and supported, even in the most demanding circumstances.

The New and Improved

Introducing Network Right’s refreshed graphic identity, meticulously designed to resonate with the essence of our brand and the values we uphold. At the heart of our new look is our innovative logo, which elegantly combines two universally recognized symbols: network strength bars and a right-alignment UI icon. The resulting design is as intuitive as it is aesthetically pleasing. A full network bar symbolizes our strong connection and dedication to supporting our clients.

Our refreshed color palette, featuring serene shades of light blues and greens, is intended to foster trust and guide our customers. Likewise, our newly adopted font family, IBM Plex Sans, pays homage to the bedrock of enterprise computing, offering a subtle nod to our developer and IT community.

More than just a flat design, our new brand identity is conceived as a spatial environment. It’s a canvas made up of a foreground, background, and crucially, the space that bridges the two. Floating between the content and background, you’ll find our brand’s signature color blooms. These are a graphic embodiment of our service offerings and client interface: active, innovative, intelligent, actionable, and efficient.  These blooms signify our willingness to adapt to our client’s environment. While similar in nature, each bloom is unique; a reflection of the custom nature of our clients needs and the intricate solutions we provide.

Most critically however, these blooms never occupy the foreground. Like the tools we use to enable our clients productivity, connectivity, and security, these graphic representations exist behind the humans of Network Right, the core bedrock of our brand.

Conclusion

At Network Right, being your go-to IT partner is not just a tagline; it’s our unwavering commitment to our people, our clients, and our partners. Our new brand identity best represents who we are and propel us forward as an organization. We aim to provide a consistent experience for our current and future clients in every interaction.

As we embark on this exciting rebranding journey, we hope you find us to be your go-to IT partner now, and for years to come.

Introducing The New Face of Network Right

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Office IT relocations in the modern era are increasingly complicated. As you try to assemble a new office, you’re also attempting to reorganize an IT infrastructure with zero-sum for downtime. With the pressing concerns inherent in this project, it can be easy to overlook things — potentially creating headaches for you when you relocate. For whatever reasons you are moving, it is important to plan how your business operations will continue uninterrupted. The clear and comprehensive extension of IT services is necessary for business continuity. This is true not only for IT concerns but also for more mundane issues like office supplies.

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Consider Expert IT Help

Companies planning a new office should really consider hiring the help of an IT service firm with a successful track record of office IT relocations. This approach not only saves time in the planning but also reduces significant risks of IT issues after the initial move.

A Checklist for Office IT Relocations

You want a smooth expansion into your new office space. You can almost always execute a move with smooth sailing when you plan for and carefully execute the right solutions with your best interest in mind. How much space will you need? Determine how many power outlets you need and how many you have. These task examples provide you with the ability to plan your office move.

Using a checklist will help you remember what should be done before you move your office. For instance, you should determine whether your current equipment meets your business needs. If new office equipment is needed, prepare a funding plan before relocation. Also, you need to create a communication system that will continue to operate during the transition process and secure your information by backing it up.

Step 1: Plan The Move

Before going to your next location, first, evaluate your situation. It’s best to start preparing for the move early. Some things you’ll need to be doing:

First, determine your cabling requirements for the new location so you can begin to plan the network layout and design. This will involve deciding the best way to configure your network to support the required applications and users.

In addition, you should also work on migrating your applications and data to the new location. This can be a time-consuming process, but it’s important to ensure that all of your data is migrated successfully to avoid any loss or interruption to your business operations.

Finally, you should also plan for the inevitable disruption during any office move. Create contingency plans to ensure that your business can continue to operate as normal, even if there are some disruptions to your IT infrastructure.

Additional tips for smooth office IT relocations:

  • Develop a schedule for the entire project to know what needs to happen correctly.
  • Identify any information that should be stored in the move complete.
  • Analyze the office space and what is required to involve your vendors and understand what you need before settling on the new space.
  • Identify your existing IT infrastructure and the necessary assistance or information that is required.
  • Get in touch with your internet services providers and carrier carriers, so they know about your move and can avoid interruptions to your services (often 1-2 months ahead)..
  • Discuss the logistics of how you want to move or develop a configuration plan for the new space.
  • Clearly define the budgetary cost for the course of the project, including a contingency fund, and get estimates from contractors, so you know what you need in the new space.

When you are ready to visit a site, it is a good idea to assemble your own checklist of things to take note of so you can have them ready for your visit. Items to cover on this list could include:

  • Analyzing the office requirements for your intent to move your business and data to the new worksite.
  • Making a detailed blueprint for the new office that identifies and details the workstations, IT infrastructure positioning, cabling cables, environmental requirements, and security requirements.
  • Discuss and present plans for your new office with your future coworkers or employees.

Step 2: Assess your IT Equipment

You will want to take inventory of what you have, assess your needs, and then make decisions accordingly.

Inventory

Start by taking inventory of your IT equipment. This will include everything from the servers and networking equipment in your data center to the computers and printers in your office. Make a list of each piece of equipment and its specs, including the make, model, and age.

Assessment

Once you have an inventory of your IT equipment, you will need to assess your needs. This will include looking at your current and future business needs, as well as your budget. You may need to upgrade some of your equipment to keep up with current technology standards or to handle increased demand.

Decisions

Based on your assessment, you will need to decide what to keep, what to upgrade, and what to replace.

Step 3: Prepare your Telecom Systems

Once you’ve determined the needs of your business, it’s important to assess the communication and telecommunication options available to you. There are a variety of communication and telecommunication options available for office IT relocations, including:

  • Landlines
  • Mobile Phones
  • VoIP
  • Fax
  • Email

Each option has its benefits and drawbacks, so it’s important to evaluate which option will work best for your business.

Choose a Communication & Telecommunication Solution

After assessing your business needs and the available communication and telecommunication options, it’s time to choose a solution. There are a variety of solutions available, so it’s important to find one that meets your needs and fits within your budget.

Step 4: Plan your Network and Data Security

The network and data security should be planned to ensure that the new office can be set up securely. The network should be set up with firewalls and other security measures to protect the network from unauthorized access. The data should be backed up and encrypted to protect it from being accessed by unauthorized individuals.

The first step is to map out the network and identify the different types of devices connecting to it. Next, you will need to decide on the level of security you need for your office.

There are a variety of security options available, from basic passwords to more sophisticated methods like biometric authentication. Whichever option you choose, be sure to make sure that all employees are familiar with the security procedures and that they comply with them.

Another important consideration when setting up a new office network is the type of internet connection you will be using. If you are using a wired connection, be sure to plan out the cabling layout and make sure there is enough bandwidth for all of the devices.

Additional items to consider

Beyond these items, you will want to consider the following to support your move.

  • If your network systems are large enough, you should develop multiple contingency plans for delays, equipment breakages, and security breaches.
  • Before the move begins, Make physical copies of all your data, and store them securely in an allocated location for the move’s duration.
  • At the end of the move, take copies of your data to your new security, test it, and adjust any new protocols or restrictions for the new environment. Explicitly program backups to cloud computing systems and notify your IT provider of the relocation with any special issues.
  • Subsequently, label and group network items clearly, and ensure the cables are visibly labeled for easy transfer of network items.

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How to Navigate Office IT Relocations Successfully

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Creating the perfect conference room requires thoughtful planning, practical design choices, and strategic use of technology to ensure meetings are productive, engaging, and professional. At Network Right, we specialize in providing tailored solutions to build conference rooms that perfectly match your organization’s needs. This comprehensive guide outlines the key elements involved in setting up an ideal conference space.

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Understanding Purpose and Capacity

Identify your primary meeting needs to determine the optimal layout and seating capacity:

  • Small Groups (2-6 people): Comfortable and intimate seating arrangements like round or small rectangular tables.
  • Medium-sized Teams (6-12 people): Ergonomic seating, larger tables, and space for interactive tools.
  • Large Gatherings (12+ people): Focus on modular furniture and advanced audiovisual setups to accommodate presentations and interactive discussions.

Our experts at Network Right can help assess and advise you on the ideal room size and setup based on your typical meeting types and frequency.

The Most Common Conference Room Setup Styles

Different meeting objectives require different room configurations. Here are the most effective layout styles for various purposes:

  • Boardroom Style: A central rectangular or boat-shaped table with chairs around all sides. Ideal for formal meetings, executive discussions, and decision-making sessions where face-to-face interaction is important.
  • U-Shape Configuration: Tables arranged in a U formation with chairs on the outside. Perfect for presentations, training sessions, and collaborative discussions where a clear leader or presenter needs to be visible to all participants.
  • Classroom/Theater Style: Rows of tables or chairs facing a presenter area. Best for information dissemination, large audiences, and situations where note-taking is important but interaction between attendees is minimal.
  • Hollow Square: Tables arranged in a square or rectangle with chairs around the outside. Excellent for committee meetings, group discussions, and situations where all participants have equal status.
  • Collaborative Pod Setup: Multiple small table groups distributed throughout the room. Ideal for workshops, brainstorming sessions, and team activities requiring small group collaboration.
  • Flexible/Modular: Lightweight, movable furniture that can be reconfigured easily. Perfect for multipurpose spaces that host various meeting types throughout the day.

Network Right can help you determine which layout best supports your meeting objectives or design multi-functional spaces that can easily transform between different configurations.

Selecting Furniture and Ergonomics

Furniture directly influences attendee comfort and productivity:

  • Tables: Choose functional yet aesthetically pleasing tables. Rectangular tables offer a classic look, while oval or round tables foster collaboration.
  • Chairs: Prioritize ergonomic chairs with adjustable features and robust lumbar support.
  • Storage: Integrate subtle storage options to keep essential items accessible without clutter.

The design team at Network Right can select ergonomic furniture tailored specifically for your space, ensuring long-term comfort and usability.

Implementing Audiovisual Technology

Quality audiovisual (AV) equipment is essential for effective communication:

  • Video Conferencing: Install high-quality cameras, microphones, and speakers optimized for popular platforms like Zoom, Microsoft Teams, or Google Meet. Our certified integration specialists ensure your conference room works seamlessly with all major platforms, providing one-touch joining for scheduled meetings. Following industry best practices for video conferencing setup ensures optimal audio-visual quality and simplified user experience for both in-room and remote participants.
  • Display Screens: Equip the room with appropriately sized high-resolution screens or projectors. Consider dual screens in larger rooms to simultaneously display remote participants and shared content.
  • Audio Systems: Ensure clear audio transmission with strategically placed microphones and professional-grade speakers that capture and project voices naturally for both in-room and remote participants.

Our AV professionals provide seamless integration and installation services, enhancing the clarity and quality of your virtual and in-person communications.

Embracing Emerging Technologies

Modern conference rooms leverage cutting-edge technology to enhance productivity and user experience:

  • Smart Room Scheduling Systems: Implement digital booking systems with displays outside meeting rooms showing real-time availability, allowing for instant booking, and integrating with your organization’s calendar system to eliminate double-bookings and “ghost meetings.”
  • AI-Powered Meeting Assistants: Introduce intelligent solutions that can transcribe meetings, take notes, assign action items, and provide real-time translation services—allowing all participants to fully engage in discussions rather than documentation.
  • Voice-Activated Controls: Install systems that respond to voice commands for controlling lights, temperature, presentations, and video calls, reducing disruptions and technology friction during critical discussions.
  • Hybrid Meeting Optimizations: Deploy technology specifically designed for balanced hybrid experiences, including 360° cameras, spatial audio systems, and interactive digital whiteboards that synchronize remote and in-person collaboration in real time. Our solutions are specially configured for optimal performance with Zoom, Microsoft Teams, and Google Meet environments, ensuring everyone has an equal seat at the table regardless of location.

Network Right specializes in seamlessly integrating these advanced technologies into your conference room environment, with comprehensive training and support to ensure your team can leverage their full potential.

Ensuring Robust Connectivity

Efficient connectivity underpins every successful conference room:

  • Internet Access: Offer stable, high-speed Wi-Fi complemented by wired Ethernet connections.
  • Power Solutions: Install accessible power outlets and USB charging ports throughout the room.
  • Cable Management: Use concealed cable management solutions to reduce clutter and hazards.

At Network Right, our experienced technicians ensure that all connectivity components are integrated seamlessly, creating a reliable and efficient meeting environment.

Enhancing Lighting and Acoustics

Optimal lighting and acoustics significantly elevate the meeting experience:

  • Lighting: Incorporate adjustable lighting to accommodate different types of meetings. Combine natural lighting with artificial, dimmable LEDs.
  • Acoustic Control: Manage sound quality and echo by integrating acoustic panels, carpets, or specially designed ceiling tiles.

We provide custom acoustic and lighting solutions to ensure a distraction-free environment that supports clear communication.

Incorporating Collaboration Tools

Encourage active collaboration with intuitive and practical tools:

  • Interactive Screens: Equip the room with traditional or digital whiteboards to support brainstorming and dynamic interaction.
  • Wireless Screen Sharing: Facilitate easy and seamless screen sharing capabilities, allowing participants to connect effortlessly without cords.

Our specialists at Network Right integrate these tools, enabling smooth collaboration tailored to your team’s workflow.

Designing the Ideal Environment

A well-designed conference room reflects positively on your brand:

  • Brand Identity: Subtly integrate brand elements into your décor.
  • Greenery: Incorporate plants to improve air quality and enhance aesthetics, fostering a pleasant, welcoming atmosphere.

Our experienced design consultants assist in creating visually appealing and professional environments aligned with your corporate identity.

Providing Comfort and Amenities

Attendee comfort directly impacts productivity:

  • Climate Control: Install an effective HVAC system with user-friendly controls.
  • Refreshment Area: Include convenient areas for refreshments, such as water, coffee, or snacks.

At Network Right, we provide expert recommendations and installations ensuring attendee comfort and meeting effectiveness.

Ensuring Accessibility and Inclusivity

Inclusivity enhances the meeting experience for everyone:

  • Physical Accessibility: Ensure easy wheelchair accessibility and clear pathways.
  • Assistive Technologies: Integrate captioning, screen readers, and other assistive technologies.

Our experts at Network Right guide you in creating accessible, inclusive environments that cater to diverse needs.

Maintenance and Ongoing Support

Regular maintenance ensures lasting functionality:

  • Schedule routine inspections for equipment, connectivity, and furniture.
  • Regular cleaning and organization to maintain an inviting, professional atmosphere.

Our dedicated support team at Network Right provides ongoing maintenance, regular updates, and training to ensure your conference room remains at peak performance.

Partnering with Network Right ensures you achieve the perfect conference room, promoting productivity, comfort, and professional excellence for every meeting.

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How To Setup The Perfect Conference Room

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Mobile Device Management (MDM) has become essential for organizations managing remote and hybrid workforces. This guide provides a comprehensive framework for implementing MDM solutions across your organization, with specific focus on three leading platforms: Kandji, Mosyle, and Microsoft Intune. Key takeaways:

  • Security and Compliance: MDM solutions provide robust security controls, enabling organizations to protect sensitive data across distributed workforces.
  • Operational Efficiency: Centralized management reduces IT overhead and simplifies device administration.
  • Platform Selection: Each MDM solution offers distinct advantages based on your device ecosystem, with Kandji excelling for Apple environments, Mosyle offering simplicity and affordability, and Intune providing versatility for multi-platform enterprises.
  • Implementation Strategy: A phased rollout with proper planning, testing, and training ensures successful adoption.
  • Future-proofing: Ongoing monitoring, updates, and policy refinements help maintain security against evolving threats.

What is Mobile Device Management (MDM)?

Mobile Device Management (MDM) involves remotely managing mobile devices such as smartphones, tablets, and laptops. MDM enables IT teams to:

  • Manage device configurations and settings
  • Enforce security policies and compliance standards
  • Deploy and update software centrally
  • Monitor and troubleshoot devices remotely

MDM ensures compliance, security, and productivity without hindering employee experience.

Why Your Organization Needs MDM

Centralized Device Control

  • Unified management and visibility of all company devices
  • Simplified administration and device management
  • Rapid troubleshooting and support capabilities

Enhanced Security

  • Enforcement of strong password policies and encryption
  • Remote wiping of lost or stolen devices
  • Immediate response to security threats
  • Protection against modern cybersecurity threats (detailed in expanded security section)

Streamlined Employee Lifecycle

Step-by-Step Guide to a Successful MDM Rollout

Step 1: Planning and Preparation

  • Define clear goals and objectives
  • Audit current device inventory and network infrastructure
  • Establish comprehensive policies and standards
  • Communicate clearly with stakeholders

Step 2: Pilot Testing

  • Select a diverse and representative pilot group
  • Monitor performance, usability, and security closely
  • Collect user feedback and address concerns promptly
  • Adjust the deployment strategy based on pilot results

Step 3: Organizational Deployment

  • Announce rollout clearly and positively
  • Provide structured training sessions
  • Clearly communicate expectations and responsibilities
  • Monitor closely during initial deployment to ensure smooth transition

Step 4: Continuous Monitoring and Maintenance

  • Regularly monitor compliance and security
  • Schedule periodic software updates and security patches
  • Establish feedback loops to continuously improve
  • Offer ongoing training and user support

Choosing the Right MDM Solution: Comparison Table

Implementation Challenges and Solutions by Platform

Kandji

Challenges:

  • Higher price point compared to other Apple MDM solutions
  • Requires Apple Push Notification Service (APNS) certificate management
  • Limited support for non-Apple devices

Solutions:

  • Leverage Kandji’s automation to offset cost through reduced IT overhead
  • Implement certificate auto-renewal and monitoring
  • Use Kandji for Apple devices and pair with complementary solution for other platforms if needed
  • Utilize Kandji’s extensive library of pre-built automation templates (“Blueprints”) to accelerate deployment

Mosyle

Challenges:

  • Less comprehensive feature set for enterprise needs
  • More limited custom scripting capabilities
  • May require additional solutions for advanced security

Solutions:

  • Take advantage of Mosyle’s clean interface for faster team adoption
  • Utilize Mosyle’s strong integration with Apple Business/School Manager
  • Supplement with Mosyle Fuse or third-party security tools for enhanced protection
  • Leverage excellent support team for implementation assistance

Microsoft Intune

Challenges:

  • Complex setup and configuration requirements
  • Steeper learning curve for administrators
  • More involved troubleshooting process
  • Requires strong understanding of Azure ecosystem

Solutions:

  • Develop phased implementation plan focusing on core features first
  • Invest in administrator training and certification
  • Leverage Microsoft FastTrack services for deployment assistance
  • Implement strong documentation practices for configurations
  • Utilize Intune’s conditional access policies for granular security control

Expanded Security Section: Addressing Modern Threats

Ransomware Protection

MDM solutions help mitigate ransomware risks through:

  • Application whitelisting and prevention of unauthorized software installation
  • Regular automated backup procedures
  • OS-level security configurations and restrictions
  • Rapid quarantine of compromised devices
  • Immediate remote wiping capabilities when necessary

Zero-Day Vulnerability Management

  • Expedited patching through centralized update management
  • Vulnerability scanning and reporting
  • Device compliance monitoring and enforcement
  • Network traffic monitoring and anomaly detection
  • Application of principle of least privilege across devices

Data Loss Prevention (DLP)

  • Managed content sharing and restrictions
  • Controlled cloud storage access
  • Device encryption enforcement
  • Secure container implementation for sensitive data
  • Automated compliance monitoring and reporting

Phishing Attack Mitigation

  • Email security configurations
  • Web content filtering
  • Security awareness training deployment
  • Real-time threat intelligence integration
  • Browser security controls and restrictions

Managing Hybrid Work Environments

The rise of hybrid work models introduces unique challenges and opportunities for device management. Organizations must balance flexibility with security and standardization.

Challenges of Hybrid Work

  • Inconsistent network environments (corporate vs. home networks)
  • Variable security postures between locations
  • Maintaining consistent user experience across environments
  • Managing physical security risks in multiple locations
  • Ensuring equitable technology access regardless of location

MDM Strategies for Hybrid Work

  • Context-Aware Policies: Implement location-based security policies that adjust based on network environment
  • Zero Trust Architecture: Apply consistent security verification regardless of location
  • Experience Parity: Ensure consistent application access and performance across locations
  • Flexible Provisioning: Support secure device delivery to remote locations
  • Hybrid-Specific Training: Develop training materials addressing both in-office and remote scenarios

Office-Home Transitions

  • Configure devices for seamless transitions between environments
  • Implement automatic VPN connections when off corporate networks
  • Set up intelligent network detection for location-appropriate policies
  • Establish clear protocols for equipment transport and security

MDM Implementation Timeline

Note: Timeline can vary significantly based on organization size, complexity, and resource allocation.

Best Practices for Maintaining an Effective MDM Environment

Ensuring the longevity and effectiveness of your MDM requires ongoing effort. Consider these best practices:

  • Regularly review and update security policies to adapt to emerging threats.
  • Maintain a clear inventory and audit trail of all devices and users.
  • Provide continuous education on security best practices to your employees.
  • Regularly evaluate your MDM solution and adjust strategies as needed.

Common Pitfalls to Avoid in MDM Rollouts

  • Neglecting User Experience: Failing to consider user feedback can lead to low adoption.
  • Overlooking Compliance Needs: Not aligning device policies with regulatory compliance requirements.
  • Inadequate Communication: Poorly communicated rollouts leading to confusion and resistance.
  • Ignoring Continuous Improvement: Failing to update and improve your MDM strategy can result in outdated practices and vulnerabilities.

Frequently Asked Questions (FAQ)

For IT Administrators

Q: How long does a typical MDM deployment take?
A:
Depending on organization size and complexity, a full MDM deployment typically takes 2-4 months from planning to complete rollout.

Q: How can we minimize user resistance during MDM rollout?
A:
Clear communication about benefits, transparent policies, adequate training, and a phased approach with feedback collection help minimize resistance.

Q: What’s the best approach for BYOD (Bring Your Own Device) environments?
A:
Use containerization features to separate personal and work data, implement clear privacy policies, and focus on protecting company data without being overly intrusive.

Q: How do we handle legacy devices that may not support modern MDM features?
A: Establish a hardware refresh timeline, implement compensating controls for legacy devices, and potentially limit their access to sensitive resources.

Q: What’s the recommended device-to-administrator ratio for effective MDM management?
A: While this varies by industry and complexity, a general guideline is one IT administrator can effectively manage 250-500 devices with modern MDM tools.

For End Users

Q: Will MDM allow my employer to see my personal data?
A: Modern MDM solutions focus on securing company data and typically have limited visibility into personal content, especially with containerization technologies that separate work and personal data.

Q: What happens to my device if I leave the company?
A: Typically, only company data and applications are removed during offboarding, while personal data remains intact. The specific policy varies by organization.

Q: Will MDM slow down my device?
A: Modern MDM solutions are designed to have minimal performance impact. Some security features may have slight impacts, but severe performance degradation usually indicates a configuration issue.

Q: Can I opt out of MDM if I use my personal device for work?
A: This depends on your organization’s policies. Many companies require MDM for any device accessing corporate resources, though some may offer limited alternatives with restricted access.

Q: How do I get help if I have problems with my MDM-managed device?
A: Your organization’s IT help desk should be your first point of contact for MDM-related issues, as they have visibility into your device’s configuration and management.

How Our Team Supports Your MDM Journey

Implementing an MDM solution can be challenging, but our expertise ensures your rollout is smooth and effective. We provide:

  • Strategic Planning: Assistance in choosing the right provider and creating a tailored rollout plan.
  • Expert Implementation: Complete setup, from pilot testing to full organizational deployment.
  • Continuous Monitoring and Support: Ongoing monitoring of device security and compliance, regular updates, and patching.
  • Employee Training and Resources: Comprehensive training sessions and easy-to-use resources, empowering your team to utilize devices securely and efficiently.

How We Can Make Your MDM Rollout a Success

Our team specializes in guiding businesses through successful MDM deployments, ensuring smooth transitions and strong security. By partnering with us, you benefit from:

  • Tailored strategy sessions
  • Expert technology implementation
  • Hands-on training for employees
  • Proactive support and maintenance
  • Ongoing evaluation and optimization

Working with experienced cybersecurity professionals ensures your MDM implementation addresses modern threat landscapes while supporting business objectives.

In conclusion, Mobile Device Management is a cornerstone of secure, efficient, and effective remote work. Selecting the right partner—Kandji for Apple automation, Mosyle for simplicity, or Intune for versatility—ensures your organization is ready to thrive securely in a remote-first world. Let our expertise simplify your MDM journey, providing peace of mind and enabling your business to focus on growth and innovation.

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