LOcations We serve
Network Right covers all five New York City boroughs from one office at 408 Broadway in Lower Manhattan. Managed IT and IT support plans are published at $120 and $170 per user per month, plus a custom Enterprise tier. Every client gets a dedicated IT consultant, backed by a helpdesk that has handled 100K+ tickets at 99% SLA adherence.

Managed IT services in New York City cover the helpdesk, onsite visits, office networks, security, device management and office moves under one monthly fee. Network Right assigns every client a dedicated consultant who learns your stack, so a Monday-morning Wi-Fi outage in a SoHo loft gets fixed by someone who already knows the floor plan.
What sits inside a Network Right plan for a New York office:
Network support is the part of IT that New York buildings test hardest. Network Right designs, installs and monitors office networks across the city: firewalls, managed switches, access points, VLANs for guests and devices, and failover to a second ISP. Monitoring alerts reach an engineer before your team notices packet loss.
In older buildings, network support starts with a site survey, because masonry walls and cast-iron facades block Wi-Fi in ways a floor plan will not show. Mapping signal strength before you buy access points avoids the dead zone that always lands on the CEO's corner. When the network is part of a new lease, we run IT office relocation in New York as its own project, with a timeline and a weekend cutover.
Network Right serves all five boroughs from 408 Broadway, a few blocks from the Canal Street subway complex. Manhattan offices get the shortest trips. Brooklyn and Queens are a short subway ride east. Staten Island and the Bronx take longer, so remote-first support plus scheduled onsite days usually works best there.
Each borough page goes deeper on local neighborhoods and building types:
New York buildings shape your IT more than your tools do. Landlords control which ISPs enter the building, when contractors can use freight elevators, and who gets riser access for new fiber. Network Right plans around those rules first, because a missed building approval can delay an office opening by weeks.
The constraints we plan around on almost every New York job:
If you hold a license under New York's Banking, Insurance or Financial Services Law, the NYDFS cybersecurity regulation (23 NYCRR Part 500) applies. It requires a cybersecurity program, incident notice to DFS within 72 hours, and an annual compliance filing by April 15. Since November 1, 2025, amended Part 500 requires MFA for anyone accessing a covered entity's information systems, per 23 NYCRR 500.12 and 500.22.
Part 500 also offers a limited exemption for firms with fewer than 20 employees, under $7.5 million in gross annual revenue, or under $15 million in year-end total assets (23 NYCRR 500.19). Exempt firms still carry core duties. Network Right's NYDFS Part 500 compliance support covers the technical controls, evidence collection and the annual filing workflow.
Network Right specializes in fast-growing technology companies and also supports professional-services firms that handle sensitive client data. Each industry brings a specific requirement: ethics rules for lawyers, IRS and FTC rules for accountants, SOC 2 for startups selling to enterprises, and NYDFS rules for financial firms.
Law firms need a provider that understands privilege and document systems, so we built IT support for law firms around those workflows.
Tax and audit practices face different rules and a brutal spring calendar. Our managed IT for accounting firms plans capacity around filing deadlines.
Network Right publishes its prices. Start-up costs $120 per user per month and Scale-up costs $170 per user per month; Enterprise pricing is custom. For a 30-person New York office, that is $3,600 or $5,100 a month. The same rates apply in every city we serve.
Scope changes the number, not geography. Scale-up adds advanced networking, advanced security and AI readiness; Enterprise adds a projects team, vCISO work and quarterly security audits. For market ranges, per-user versus per-device models and red flags in a quote, read our breakdown of what managed IT services cost per user.
Choosing a New York MSP comes down to four checks: who shows up onsite and how fast, whether you get a named consultant or a queue, whether pricing is published, and whether the provider has worked inside buildings like yours. Ask for response targets in writing, by borough.
Three questions worth asking on any first call:
If you are comparing shortlists, our roundup of managed IT companies in New York City compares the main New York options side by side.
Network Right also keeps a directory of all Network Right office locations if you run teams in both New York and the Bay Area.
Network Right holds a 4.95/5 NPS and 99% SLA adherence, and clients stay 5+ years on average. Those numbers come from dedicated consultants, not rotating technicians. A rotating tech starts every visit from zero. Your consultant knows your building manager's name, your ISP circuit IDs and which conference room always drops Zoom.
Robin Spencer, COO of Clearbit, put it this way: "Network Right anticipates every issue and responds quickly, effectively, and professionally to every request or problem." Other clients, including Werqwise, Origin and Scribe, describe similar results in their customer stories. Companies such as Discord, Eventbrite, Okta, Pinterest and Palantir appear on our client list.
Onsite timing depends on the borough, the issue, building access and the support arranged in your plan. Visits are coordinated from 408 Broadway in Lower Manhattan. Remote troubleshooting can often restore service while any necessary onsite work is being arranged.
Yes. Network Right supports offices in Manhattan, Brooklyn, Queens, Staten Island and the Bronx from its Lower Manhattan office. Remote helpdesk coverage is identical everywhere. Onsite cadence differs by distance, so outer-borough clients often pair remote support with a fixed weekly or monthly onsite day.
The landlord or managing agent does. Most commercial buildings require a license agreement before a carrier can enter the riser, plus a certificate of insurance and a scheduled construction window. Network Right coordinates the request, site survey and install so your circuit is live before move-in.
Yes. Network Right implements the technical controls 23 NYCRR Part 500 requires, including MFA for all users, asset inventory, logging, encryption and access reviews. The team also prepares evidence for your April 15 annual filing. Legal interpretation of your obligations stays with your counsel or compliance officer.
Yes. In coworking spaces the operator usually owns the network, so we secure your devices and accounts rather than the Wi-Fi. When you need more control, we can arrange a private circuit or dedicated VLAN with the operator and install your own firewall and access points.
No. Network Right's published per-user rates do not change by city: Start-up is $120 and Scale-up is $170 per user per month, and Enterprise is quoted individually. What changes a New York quote is project work, such as cabling or an office move, which is priced separately.
Yes. We run a structured handover covering admin credentials, domain and DNS records, ISP accounts, licenses and hardware inventory. If documentation is missing, we build it from the systems themselves. Agree a handover schedule with both providers so every ticket and system has an owner during the transition.
After-hours coverage depends on your plan and contract. Work such as network cutovers, server moves and building-mandated installs may need evening or weekend windows. Arrange the support hours, escalation contacts and any additional charges before work begins.
Network Right typically deploys cloud-managed firewalls, switches and access points, such as Cisco Meraki, sized to your headcount and floor plate. Cloud management lets engineers see and fix problems remotely. We also work with hardware you already own if it is still supported and patched.
Network Right's New York office is at 408 Broadway, Floor 5, Suite B, New York, NY 10013, near Canal Street on the SoHo and Tribeca edge of Lower Manhattan. The team serves New York clients from here and also runs an office in San Francisco at 333 Bryant Street.
New York offices need support that accounts for building rules as well as software and devices. Coordinating access, carrier orders and onsite work early helps keep everyday support and office projects on track.
Network Right gives New York teams a dedicated consultant, a helpdesk with a 4.95/5 NPS, published per-user pricing, and a local office at 408 Broadway for onsite work. If your current setup is already sound, we will say so and tell you what to keep.
Send us your headcount, your office address and a list of the tools you run today. We will come back with a short assessment of gaps, a recommended plan and a clear monthly number. Book an NYC IT assessment with our team, onsite or remote, this week.