Fractional IT for fast-growing companies
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Network Right's New York team works out of 408 Broadway, on the SoHo and Tribeca edge of Lower Manhattan, so Manhattan offices are the shortest trip we make. Plans start at $120 per user per month, each client gets a dedicated IT consultant, and onsite visits cover everything from a dead conference-room display in Flatiron to a full floor move in Midtown.
Manhattan IT support from Network Right combines a remote helpdesk with onsite support coordinated from our Lower Manhattan office. Your named consultant handles the ticket from first call to fix, with visits arranged around the issue, building access and your support plan.
Most Manhattan problems never need a trip. A locked Okta account, a Jamf profile that failed to install, a shared drive permission: those get fixed remotely in minutes. The visits we do make are the ones that matter physically: a switch that died in the IDF closet, a new hire's desk that needs a dock and two monitors, a boardroom that refuses to join Zoom ten minutes before a client pitch. When a problem calls for hands on hardware, our onsite IT support team is a short walk or subway ride away.
The same Lower Manhattan team anchors our IT support across New York City, so a Manhattan company opening a Brooklyn or Queens site keeps one consultant.
Network Right supports offices in every Manhattan business district, and each one has its own building stock and tenant mix. A Hudson Yards tower and a SoHo cast-iron loft need different Wi-Fi plans, different vendor paperwork and different move logistics. The table shows what we typically see in each.
These are patterns, not rules. A 15-person fintech in Tribeca might have the same compliance needs as a Midtown hedge fund. What the table tells you is where the physical surprises usually come from.
Every Manhattan plan includes a dedicated consultant, helpdesk support, onsite visits, network management, security controls and device lifecycle management. Start-up costs $120 per user per month and Scale-up costs $170; Enterprise is custom. The difference between tiers is depth of networking, security and strategic work, not access to people.
Professional firms often need more than this baseline. Midtown and FiDi law practices, for example, face ethics duties around client confidentiality, which is why we run dedicated law firm IT support with document-management and privilege controls built in.
Manhattan buildings set most of the rules your IT has to follow. Managing agents decide which contractors can enter, when freight elevators run, which carriers sit in the riser and whether cooling runs on weekends. Network Right tracks each client building's rules so a routine install does not stall at the security desk.
Four issues come up in Manhattan more than anywhere else we work:
For new space, our team handles office network setup from site survey and access-point placement to firewall rules and guest isolation.
Start planning IT for a Manhattan office move as soon as you have a new address. ISP installation and building approvals often determine the schedule. Network Right works through carrier options, cabling, the network build, AV rooms and cutover planning so the new space is ready for staff.
An office move brings several workstreams together:
Build the schedule around carrier installation dates, contractor access and testing time. Our Manhattan office IT relocation service covers the full project, including decommissioning the old space.
A 40-person Manhattan company on Network Right's Scale-up plan pays $6,800 a month at the published $170 per user; on Start-up at $120 per user it pays $4,800. Enterprise is custom. Office moves and cabling are quoted as separate projects, so the monthly fee stays predictable.
To see how those numbers compare with in-house hiring and other pricing models, read our analysis of managed IT pricing per user. For most Manhattan companies between 20 and 150 people, the real comparison is that monthly fee against one or two full-time IT salaries at Manhattan rates, plus the tooling those hires would need.
Across 100K+ tickets, Network Right holds a 4.95/5 NPS. Robin Spencer, COO of Clearbit, summed up the experience: "Network Right anticipates every issue and responds quickly, effectively, and professionally to every request or problem."
Manhattan visits are coordinated from 408 Broadway in Lower Manhattan. Arrival time depends on the issue, technician availability and building access. For urgent hardware or network problems, share the symptoms and access details when opening the ticket so the team can plan the right response.
Ask the landlord which ISPs already serve the building, whether the space has a dedicated telecom closet, and whether cooling runs after hours. Check the existing cabling category and labeling. A WiredScore rating helps. Network Right can walk the space with you before you sign.
Many Manhattan buildings turn off base-building cooling at night and on weekends. Network gear keeps producing heat, so a small closet can climb past safe temperatures within hours. The fix is supplemental cooling, a temperature sensor with alerts, or moving servers to the cloud entirely.
Yes. Most Midtown towers require a certificate of insurance naming the landlord and managing agent, advance notice for contractors and booked freight-elevator time. Network Right files the paperwork, books the slots and briefs the security desk so technicians get upstairs without delays.
Yes. Spec suites and subleases often come with existing cabling and network gear of unknown age. We audit what is there, label or replace cabling as needed, and decide whether to keep or swap hardware. That audit usually takes a single onsite visit.
Often, yes. Steel frames, low-E glass and deep floor plates in Midtown and FiDi towers block cellular signal. Fixes range from Wi-Fi calling on managed phones to a carrier-approved booster or distributed antenna system, which usually needs landlord sign-off. We assess the floor and coordinate with building management.
Manhattan offices run more smoothly when IT planning includes the building: carrier availability, vendor access, network-closet cooling and move-day logistics. Keep those details documented alongside your devices, accounts and support procedures.
Network Right gives Manhattan companies a dedicated consultant, a local team at 408 Broadway, a helpdesk with 99% SLA adherence and published per-user pricing. If your current IT is working, we will say so, and point out the one or two gaps worth closing.
Send us your headcount, your office address and your current tool stack. We will send back a short assessment and a clear monthly number. Discuss IT support for your Manhattan office.
